Chris Tasopoulos

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Resume

Education

Master of Business Administration (MBA)

2010 - 2012

University of Macedonia, Greece

MSc in Advanced Computer & Communication Systems

2007 - 2009

Aristotle University of Thessaloniki, Greece

BSc in Electrical & Computer Engineering

1999 - 2005

Aristotle University of Thessaloniki, Greece

Professional Experience

Senior IT Business Analyst

Apr 2023 - Present

Chubb

  • One of the first members of the new Technology Hub in Greece
  • Creating complex business requirement documents, in collaboration with all relevant stakeholders (process / product owners, development team, upper management), specializing on the Accident & Health (A&H) and the Specialty Personal lines of business
  • Constantly analyzing business data and identifying areas for improvement
  • Preparing and delivering high-quality presentations and reports on project status, issues and risks
  • Onboarding, training and mentoring new BA hires

Senior IT Business Analyst

Apr 2016 - Apr 2023

Lidl Hellas

  • Responsible for the SDLC of international applications (rollout to 30+ countries)
  • Compiling and documenting technical requirements and specifications in collaboration with all relevant stakeholders (key users, development team, upper management)
  • Testing new software versions according to company's internal guidelines and processes
  • Actively participating in company's IT Roadmap (2015-2025)
  • Providing training to all IT counterparts worldwide
  • 3rd level support on a global scale

IT Business Analyst

Mar 2014 - Mar 2016

Kleemann

  • Implementation of the group's new ERP Software
  • Analysing, designing and improving company's business processes
  • Created company's on-line process portal (BPM software)
  • Preparation of technical and training documentation
  • Personnel training